Connection for Dispatch

Everyjob.
Everycrew.
Always reached.

Voice AI badges that keep dispatch running — instant crew contact, AI job routing, live job updates, and emergency alerts, all from a single device your field workers wear all day.

Dispatcher coordinating field crews
7 crews active
PlumbingRoofingHVACElectricalCourierFood DeliveryAppliance RepairPest ControlLandscapingMoving & StorageField ServiceHome HealthPlumbingRoofingHVACElectricalCourierFood DeliveryAppliance RepairPest ControlLandscapingMoving & StorageField ServiceHome Health

What Connection Does

Everything your crew needs,
in one badge.

Voice dispatch, AI job routing, location tagging, emergency alerts — all hands-free, all day, on a badge your crews wear in the field.

Platform capabilities

Built for the field, not the office.

7key features

Connect Instantly

Say a name or zone and you're live — no buttons, no screens, no delay. Works with gloves, helmets, and full PPE in any field environment.

T. Russo — Driver
CALLING DIRECTLY
M. Rivera · DispatcherCONNECTED · 80ms
K. Foster · Field CrewAVAILABLE
D. Walsh · Loading BayAVAILABLE
S. Park · HQAVAILABLE

Say a name or zone and you're live — no buttons, no screens, no delay. Works with gloves, helmets, and full PPE in any field environment.

T. Russo — Driver
CALLING DIRECTLY
M. Rivera · DispatcherCONNECTED · 80ms
K. Foster · Field CrewAVAILABLE
D. Walsh · Loading BayAVAILABLE

Ask anything about your crew and jobs and get an instant spoken answer. The AI knows your routes, your team, and your fleet in real time.

Connection AIOnline
Where is Marco's current job and ETA?

Marco is at 42 Maple Street — Job #7291. ETA to next stop is 14 min.

Contact MarcoAssign next job
Ask anything...

Organize your crews into voice channels by trade, zone, or shift. Broadcast to one group or the whole team with a single command.

S. Park — Dispatcher
BROADCASTING TO PLUMBING CREW
PlumbingM. Torres · J. Reyes · +2 more
RECEIVING
HVACK. Foster · T. Nguyen
RECEIVING
ElectricalD. Walsh · R. Kim · +1 more
STANDBY

Every conversation between badges is automatically recorded and transcribed. Search, replay, or export any interaction for compliance or coaching.

REC00:04:17All Crews
14:22D. Walsh"Job complete at 42 Maple, heading to next"
14:23AI"Job #7291 marked complete, next job assigned"
14:24K. Foster"En route, ETA 6 minutes"

At the end of every shift, Connection generates a full written summary — key events, incidents, handoffs, and open items — automatically.

Morning Shift Summary

06:00 – 14:00 · Auto-generated

AI
84Jobs
31AI Actions
99%Uptime
Download PDFShare to teamView full log

Connect your dispatch software, CRM, or any data source. The AI can query live job data, crew location, and system status through your existing APIs.

API Integration
LIVE
GET/fleet/statusMonitoring
POST/ai/queryAI Data
POST/actions/triggerActions

Upload SOPs, safety protocols, and training docs. Your crew can ask questions in plain voice and get accurate answers from your own documents.

Document Ingestion
INDEXED
PDF
Driver_Safety_Handbook.pdf2.1 MB · 14 pages
Indexed
PDF
Job_Dispatch_Procedures.pdf0.9 MB · 7 pages
Indexed
"What's the emergency escalation process for a no-show crew?"
Dispatcher with Connection badge

AI Dispatch Coordinator

Route anyone.
Reach them instantly.

Field teams speak naturally to their badge. The AI handles routing, job assignment, customer updates, and escalation — without anyone touching a screen or making a phone call.

AI Dispatch Coordinator LIVE
Dispatcher — HQBurst pipe at 42 Maple Street. Emergency — need a plumber now.
AI CoordinatorDispatching Marco (Plumber, 2.1mi away). ETA 8 min. Job #7291 created. Homeowner notified by text.
Marco notified via badge
1

Voice Dispatch

Speak the job — AI routes it to the right crew instantly.

2

Crew Matching

Nearest available worker with the right skill gets the job.

3

Emergency Escalation

Critical jobs are flagged and priority-routed automatically.

4

Auto Job Log

Every dispatch, arrival, and completion logged automatically.

5

Live ETA

Real-time crew location and ETA for every active job.

6

Proof of Arrival

Badge check-in confirms crew on site. No calls needed.

Industry fit

Whatever you dispatch, Connection works for you.

From emergency plumbing to rooftop crews — Connection adapts to every field service operation.

Plumbing & HVAC

Dispatch the nearest plumber or HVAC tech to any emergency in seconds — voice job creation, customer notification, and crew routing all at once.

Works with plumbing

Roofing & Construction

Keep roofing crews in contact across every pitch — dispatch materials, coordinate safety calls, and log job progress hands-free from any height.

Works with roofing

Courier & Delivery

Real-time route updates, drop-off confirmations, and priority re-routing — all via voice badge. Drivers stay focused on the road, not the phone.

Works with courier

Food & Restaurant Delivery

Coordinate kitchen-to-door with instant voice updates, driver dispatch, and order status — no app switching, no missed orders, no cold food.

Works with food delivery

Appliance & Home Repair

From washing machine callouts to garage door repairs — dispatch the right technician, confirm arrival, and close jobs all by voice badge.

Works with home repair

Field Service & Utilities

Keep meter readers, utility crews, and field engineers connected across remote territory — voice dispatch, safety check-ins, and AI job logging built in.

Works with utilities

Field Worker Safety

Every lone worker protected, everywhere.

Field crews work alone, in unfamiliar places, often in dangerous conditions. Connection keeps them covered.

Safety

Lone Worker SOS

A single button press sends an emergency broadcast to dispatch with GPS location. Help is coordinated before a single call is made.

SOS Active
Safety

Check-in Timer

Workers on isolated jobs set a check-in timer. If they don't respond, dispatch is automatically alerted with their last known location.

Check-in Active
Safety

Incident Logging

Every voice conversation, SOS response, and incident is automatically transcribed and stored — full audit trails for insurers and compliance teams.

Safety

Man Down Detection

If a worker falls or stops moving, the badge detects it automatically and triggers an alert — sending location and status to dispatch within seconds.

Man Down Alert

Dispatch Intelligence

Every job,
always accounted for.

AI compiles job reports automatically — dispatch times, crew locations, completion rates, and customer outcomes. No paperwork, no follow-ups.

  • Real-time job queue with priority scoring
  • Automatic crew location and ETA tracking
  • Customer notification on every status change
  • Daily dispatch summary delivered by voice
Dispatcher reviewing job board
Dispatch Board — Today's JobsExport Report
ActiveQueueCompletedCrews
34Jobs Today
12Active Crews
6 minAvg Response
27Completed
Active Dispatches7 jobs
09:14
Burst Pipe — 42 Maple StMarco dispatched · ETA 4 min · Customer notified
09:32
Roof Leak — 8 Pine AveCrew 4 on site · Job started at 09:45
10:05
AC Unit — 91 Oak DriveJordan dispatched · 2.8mi away · ETA 9 min
AI Dispatch Log34 today
🔧Burst pipe · 42 Maple StUrgent
🏠HVAC service · 14 Elm StCompleted
Electrical fault · 77 River RdEn Route
📦Courier delivery · Industrial ParkDelivered

Live Location

Know where everyone is.
Right now.

Every badge broadcasts its location in real time. See who's where, reassign on the fly, and respond to incidents before they escalate.

Badge Tracker
Live
FIELD OPERATIONS BLVDDISPATCH ROADINDUSTRIAL AVESERVICE STZONE AZONE BZONE CZONE DSITE 1SITE 2PARKRIVER CHANNELJRMKTNSLDWTHN100m

Ask AI Anything

Your crew just has to ask.
The badge does the rest.

Field workers speak naturally to their badge. AI dispatches, routes, tracks, and responds — no phone, no app, no screen.

Real Results

The numbers speak
for themselves.

Connection is transforming how dispatch teams reach their crews, route jobs, and keep customers happy — every shift, everywhere.

faster job assignment
78%reduction in missed calls
94%of crews prefer badge over radio
65%fewer no-shows and late arrivals
"Response time dropped from 18 minutes to under 5. Our customers noticed immediately."
Operations Manager, National Plumbing Group

Get started

Ready to connect every crew, every job?

Deploy badges to your field teams in days. No infrastructure changes, no new apps for customers.