Connection for Retail

Every aisle.
Every associate. Always on.

From stockroom to sales floor, fitting rooms to front-of-house — AI-powered voice badges that help your team serve customers faster, reduce shrinkage, and keep operations running smoothly.

RetailRetailRetailRetailRetail

Trusted across retail

Fashion
Grocery
Electronics
Pharmacy
Hardware
Convenience
Sporting Goods
Jewellery
Department Store
Luxury Retail

What Connection Does

Everything your store needs,
in one badge.

Voice communication, AI answers, team paging, security alerts — all hands-free, all day, on a badge your team actually wears.

Retail store
Platform capabilities

Built for the floor, not the office.

7 features

Connect Instantly

Say a name or zone and you're live — no buttons, no screens, no delay. Works with gloves on the sales floor or stock room.

J. Torres — Picking
CALLING DIRECTLY
M. Rivera · ManagerCONNECTED · 80ms
K. Foster · Cold StorageAVAILABLE
D. Walsh · Loading BayAVAILABLE
S. Park · DispatchAVAILABLE

Say a name or zone and you're live — no buttons, no screens, no delay. Works with gloves on the sales floor or stock room.

J. Torres — Picking
CALLING DIRECTLY
M. Rivera · ManagerCONNECTED · 80ms
K. Foster · Cold StorageAVAILABLE
D. Walsh · Loading BayAVAILABLE

Ask anything about your store and get an instant spoken answer. The AI knows your inventory, your team, and your floor in real time.

Connection AIOnline
Where is the Freight order #DF-4821?

Order #DF-4821 is staged at Bay 3, Aisle C. D. Walsh is in that zone.

Contact D. WalshNavigate to Bay 3
Any other orders pending for Bay 3?

2 more orders pending: #LG-0093 and #RY-2210. Both are scheduled for the afternoon shift.

Ask anything...

Organize your store into voice channels by department, shift, or role. Broadcast to one group or the whole store with a single command.

T. Hayes — Manager
BROADCASTING TO PICKING ZONE
Picking ZoneJ. Rivera · M. Chen · +2 more
RECEIVING
Cold StorageK. Foster · T. Nguyen
RECEIVING
Loading BayD. Walsh · R. Kim
STANDBY

Every conversation between badges is automatically recorded and transcribed. Search, replay, or export any interaction for compliance or coaching.

REC00:04:17All Zones
14:22D. Walsh"Dock 4 clear, moving to Bay 7"
14:23AI"Bay 7 has 3 pending pickups logged"
14:23T. Hayes"Prioritise Freight first"

At the end of every shift, Connection generates a full written summary — key events, incidents, handoffs, and open items — automatically.

Morning Shift Summary

06:00 – 14:00 · Warehouse A · Auto-generated

AI
247Communications
18AI Actions
2Incidents
99%Uptime

Shift ran smoothly. Freight order #DF-4821 delayed 12 min due to Bay 3 congestion — resolved by 07:40. Forklift certification renewal needed for D. Walsh by Friday.

Cold zone temperature check passed. 2 handoff briefings sent to afternoon shift automatically.

Download PDFShare to teamView full log

Connect your POS, inventory system, or any data source. The AI can query live stock data, pricing, and system status through your existing APIs.

API Integration
LIVE
GET/fleet/statusMonitoring
POST/ai/queryAI Data
POST/actions/triggerActions
GET/analytics/eventsAnalytics

Upload SOPs, product guides, and training docs. Your team can ask questions in plain voice and get accurate answers from your own documents.

Document Ingestion
INDEXED
PDF
SOP_Forklift_Safety.pdf2.4 MB · 18 pages
Indexed
DOCX
Cold_Chain_Protocols.docx
Uploading
PDF
Shift_Handoff_Templates.pdf0.8 MB · 5 pages
Queued
"What's the max load for Bay 3 forklifts?"
Bluetooth 5.1 — badge-to-badge range up to 100m indoors
Wi-Fi — seamless roaming across your entire store network
Retail associate using badge

AI Store Assistant

Ask anything.
Answer in seconds.

Every associate carries an AI retail expert. One badge tap and they can query live inventory, check pricing, look up promotions, or get product knowledge — without leaving the customer's side.

AI Store Assistant
"Do we have the Levi's Sherpa Trucker in a medium? And what's the markdown on outerwear this week?"
Yes — 3 mediums in stock on shelf C-7. Outerwear is 20% off through Sunday. No additional coupons on file for that SKU.
Inventory syncedPricing confirmed

Built for Every Type of Retail

Whatever you sell,
Connection works for you.

Works with fashion stores

Fashion & Apparel

Instant size and colour availability checks, fitting room requests, and seamless floor-to-stockroom communication.

Works with supermarkets

Grocery & Supermarket

Rapid price checks, stock rotation alerts, freshness queries, and coordination across deli, produce, and checkout.

Works with tech retailers

Electronics & Tech

Product spec lookups, compatibility checks, and warranty info — answered before the customer changes their mind.

Works with pharmacies

Pharmacy & Health

Drug interaction queries, stock availability, prescription status updates — all handled discreetly via badge.

Works with hardware stores

Hardware & Home

Aisle navigation for customers, stock-level checks, and instant access to product specs and install guides.

Works with luxury boutiques

Luxury & Jewellery

Discreet high-value alerts, silent security coordination, and VIP customer service — without interrupting the experience.

Loss Prevention

Protect your store.
Without slowing it down.

Retail shrinkage costs the industry billions annually. Connection gives your loss prevention team instant silent alerts, live location tracking, and AI-generated incident reports — without disrupting the shopping experience.

Security
HIGH VALUEALERT SENT

Silent Security Alerts

Associates send discreet alerts without reaching for a phone. Security receives location and context — no announcement, no escalation, no scene.

Security
LPLPFLOOR 1

Live Staff Location

See where every associate is on the floor in real time. Dispatch the nearest person to any situation — no radio call needed.

Security
AI

AI Incident Reports

After every incident, AI generates a written summary from badge recordings — who was involved, what was said, timestamps included. Ready for your records in seconds.

Retail security

End of Day Reports

Every shift, fully
accounted for.

Every evening, Connection generates a complete report of the day — badge movements, AI queries, team communications, and security alerts — so managers always know exactly what happened on the floor.

Retail store report
Connection Retail — Daily Report Export PDF
Mar 18, 2026
7Badges Active
142Communications
38AI Queries
2Security Alerts
9h 42mTotal Coverage
Badge Activity10 events
08:02
Amy L.Clocked in · Entrance
08:15
Dev P.Clocked in · Staff Room
09:30
Kim R.Sales Floor → Stockroom
10:45
Amy L.Customer assist · Aisle 7
13:30
Kim R.Silent alert sent · Jewellery Dept.
14:15
Amy L.AI query · Inventory check
15:10
Tom B.Panic button · Stockroom
17:45
Amy L.Clocked out · Entrance
Top AI Queries38 total
"Do we have this in stock?"
14
"What's the price of…?"
9
"Return policy for…?"
7
"Fitting room availability"
5
"Where is product…?"
3
Security AlertsAll resolved
13:30
Silent alert · Jewellery Dept.T. Burns responded · 28s · ✓ Resolved
15:10
Panic button · StockroomM. Chen + Manager · 45s · ✓ Resolved

Get Started

Ready to connect
every corner of your store?

From a boutique to a multi-location chain — Connection scales with you.